Note: The job is a remote job and is open to candidates in USA. Lumeris is a company focused on transforming the healthcare industry by empowering its team members. They are seeking a Senior Manager to lead a software and AI engineering team responsible for building AI capabilities for their primary care platform, requiring a blend of technical leadership and hands-on development.
Responsibilities
- Lead a team of software engineers, principal engineers, and prompt engineers building the conversational AI systems behind Tom
- Own day-to-day technical decisions for the team; partner with architecture on larger solution design
- Conduct code reviews and set the standard for engineering and architectural best practices across the team
- Coach team members on execution standards, technical growth, and career development
- Write, test, and iterate on production-grade prompts powering conversational AI agents
- Stay directly engaged in the technical work rather than directing exclusively from a distance
- Build process and structure around the prompt development lifecycle, including requirements traceability and unit testing discipline
- Partner closely with Product Management to translate ambiguous, fast-moving requirements into organized, testable delivery
- Ensure the team stays focused on the right priorities as they evolve
- Represent the team in informal and occasional formal settings with company leadership
- Manage, coach, and develop a growing team, with technical leadership extending to broader areas of engineering
- Support performance management, career growth, and day-to-day guidance for team members
- Develops and administers schedules and performance requirements
Skills
- Bachelor's degree in computer science or equivalent
- 8+ years of overall software engineering experience, including 2+ years leading a technical team
- Must-have hands-on experience building and deploying production-grade AI systems, including direct, personal experience writing and iterating on prompts running in live production environments, not solely internal or experimental use
- Demonstrated comfort operating in ambiguous, 0-to-1 environments, building new systems rather than primarily maintaining established ones
- Advanced knowledge of professional software engineering practices across the full development lifecycle, including coding standards, code review, source control, testing, and Agile delivery
- Strong Object-Oriented Programming fundamentals, with experience in modern web/service architectures (REST APIs, MVC frameworks)
- Exceptional communication skills, with the ability to work effectively across technical and non-technical stakeholders and assert a point of view when needed
- Conversational AI experience strongly preferred, including AI agents, assistants, or chatbot systems that interact directly with end users
- Healthcare industry experience or Google Cloud Platform (GCP) experience strongly preferred
Benefits
- Medical, Vision and Dental Plans
- Tax-Advantage Savings Accounts (FSA & HSA)
- Life Insurance and Disability Insurance
- Paid Time Off (PTO, Sick Time, Paid Leave, Volunteer & Wellness Days)
- Employee Assistance Program
- 401k with company match
- Employee Resource Groups
- Employee Discount Program
- Learning and Development Opportunities
Company Overview