Note: The job is a remote job and is open to candidates in USA. Housecall Pro is dedicated to helping home service professionals streamline their operations and improve their lives. As a Senior Product Designer I, you will lead design initiatives, manage a team of designers, and collaborate with various stakeholders to create user-centered design solutions that align with business goals.
Responsibilities
- Lead a small team of product designers, setting direction, providing feedback, and supporting their growth
- Translate product strategy into elegant, user-centered design solutions through wireframes, prototypes, and high-fidelity visuals
- Collaborate closely with product managers, engineers, and other stakeholders to define problems, explore solutions, and ship high-quality experiences
- Conduct and synthesize user research and usability testing to validate decisions and uncover new insights
- Bring sharp judgment to every AI decision, evaluating where it genuinely adds value for our customers, pushing back when it doesn't, and carrying that perspective into discovery, prioritization, and design
- Design AI-assisted experiences with care, accounting for error states, confidence signals, transparency, and feedback loops, and hold a clear quality bar for every AI interaction we ship
- Drive continuous improvement by refining design processes, tools, and team rituals
- Balance user needs with business goals to prioritize impactful design work
- Present and communicate design decisions clearly to cross-functional partners and leadership
- Foster a culture of collaboration, feedback, and inclusivity within the design team
Skills
- 6+ years of experience in product design, UX/UI design, or a related field
- Proven people management experience, including mentoring designers and guiding design work
- Strong portfolio demonstrating experience designing complex digital products across platforms
- Proficiency with modern design and prototyping tools (i.e. Figma, Adobe Creative Suite)
- Experience working with and evolving design systems at scale
- Deep understanding of user-centered design, accessibility, and interaction design best practices
- Experience collaborating in agile product teams
- Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance outputs
- Bachelor's degree in design, HCI, or a related field, or equivalent work experience
- Strong leadership and collaboration skills, with a growth mindset
- Excellent communication and storytelling ability to advocate for design
- High emotional intelligence and a passion for supporting others
- Ability to navigate ambiguity and balance strategic thinking with tactical execution
- Curiosity for how people think, behave, and interact with technology
- Exceptional breadth of interest shown through tangible, self-initiated ventures or deep community involvement; you love trying new things and may possess a demonstrated history of successfully pivoting or starting over in life and work
Benefits
- Medical, dental, vision, life, disability, and 401(k)
- Paid holidays and flexible, take-it-as-you-need-it paid time off
- Equity in a rapidly growing startup backed by top-tier VCs
- Monthly tech reimbursements
- Health care insurance (medical, dental, vision, disability)
- Employee assistance program
- 401(K)
- Flexible time off
- Paid parental leave
- Tech reimbursement
- Other company benefits
Company Overview