Note: The job is a remote job and is open to candidates in USA. Mercury is a fintech company focused on providing fast and fair access to capital for growing businesses. They are seeking a Senior Product Manager to own the business lending product suite, collaborating with various teams to ensure a seamless and compliant customer experience.
Responsibilities
- Own the vision, strategy, and roadmap for Mercury's business lending product suite
- Drive the end-to-end customer journey — eligibility and discovery, application, underwriting and decisioning, funding, servicing, and repayment
- Partner with risk and data science to design underwriting and decisioning experiences that balance speed and approval rates with sound credit and compliance controls
- Work with design and engineering to make the application feel effortless, transparent, and trustworthy for business owners
- Collaborate with banking partners, legal, and compliance to ensure the product is regulatory-compliant and operationally sound
- Define and instrument the metrics that matter: conversion, approval and decline rates, time-to-funding, loss performance, repayment health, and customer satisfaction — and use them to prioritize
- Use customer insight, market research, and data to decide what to build next, and make crisp tradeoffs between scope, risk, and speed
- Partner with marketing, sales, and support to launch the product and bring it to the right customers at the right moment
Skills
- 7+ years of product management or aligned experience, with at least 2+ years in lending, credit, payments, or another regulated financial domain
- Experience of building and scaling lending businesses
- A strong grasp of the lending lifecycle: origination, underwriting, servicing, and repayment, and the risk and compliance considerations that come with it
- Proven ability to ship AI-first and iterate on customer-facing products that solve real problems for users
- Technical fluency: comfort partnering deeply with engineers and data scientists while translating complexity for business, risk, and compliance stakeholders
- Strong customer empathy paired with the rigor to balance growth against credit, compliance, and operational realities
- A track record of using data and experimentation to drive decisions and measurable outcomes
- Comfort operating with ambiguity and setting direction in a fast-moving, greenfield product area
Benefits
- The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.
- Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry.
- New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.
- Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer.
- All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic.
- We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs.
- If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.
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