Note: The job is a remote job and is open to candidates in USA. CGI is one of the largest IT and business consulting services firms in the world, and they are seeking a Senior Product Manager to drive retail pricing and loyalty solutions. The role involves acting as a liaison between IT and business teams, developing product strategies, and ensuring alignment between business goals and technical execution.
Responsibilities
- Act as the primary interface between IT, Product Management, and Strategy teams, ensuring alignment across business and technology initiatives
- Translate complex pricing, loyalty, and retail strategies into clear technical requirements and actionable product roadmaps
- Facilitate collaboration, decision making, and prioritization across stakeholders
- Identify and resolve disconnects between strategic intent and technical execution
- Define and drive the product vision, roadmap, and execution for retail pricing and loyalty solutions
- Lead end to end product lifecycle: ideation, design, build, launch, and continuous optimization
- Ensure solutions are scalable, customer centric, and aligned with enterprise architecture
- Partner with pricing stakeholders to design and operationalize: Dynamic pricing models, Promotional and markdown strategies, Price elasticity and competitive pricing frameworks
- Ensure pricing strategies are effectively translated into system capabilities and automation tools
- Evaluate and improve pricing performance to drive margin and revenue growth
- Collaborate with business and pricing teams to design, develop, and roll out retail loyalty programs
- Translate loyalty strategies into technology enabled solutions, including: Rewards structures, Personalization and targeted offers, Omnichannel engagement capabilities
- Oversee implementation and adoption, ensuring seamless integration with existing retail systems
- Leverage deep retail and pricing expertise to critically assess existing strategies and assumptions
- Identify gaps, inefficiencies, and missed opportunities in pricing and loyalty initiatives
- Proactively recommend innovative, data driven improvements to enhance customer engagement and profitability
- Act as a thought partner to senior leadership, influencing strategic direction
- Develop business requirements, user stories, and functional specifications aligned with business goals
- Own backlog prioritization and ensure alignment with strategic priorities
- Participate in Agile ceremonies and work closely with engineering teams to ensure successful delivery
- Define KPIs and success metrics for pricing and loyalty products
- Utilize data analytics, A/B testing, and customer insights to inform decisions
- Monitor product performance and continuously refine based on measurable outcomes
- Build strong relationships with stakeholders across pricing, merchandising, marketing, IT, and executive leadership
- Clearly communicate product strategy, progress, and performance
- Lead workshops and strategic discussions to drive alignment and innovation
Skills
- Bachelor's degree in Business, Engineering, Computer Science, Economics, or related field (MBA preferred)
- 10+ years of retail industry experience, including merchandising, pricing, or omnichannel operations
- 8+ years of product management experience, with ownership of complex, cross functional initiatives
- 5+ years of pricing management experience, including pricing strategy and execution
- Proven experience working as a liaison between business and IT/engineering teams
- Hands on experience in designing and implementing retail loyalty programs
- Strong understanding of Agile methodologies and software development lifecycle (SDLC)
- Exceptional analytical, problem solving, and stakeholder management skills
Benefits
- Competitive compensation
- Comprehensive insurance options
- Matching contributions through the 401(k) plan and the share purchase plan
- Paid time off for vacation, holidays, and sick time
- Paid parental leave
- Learning opportunities and tuition assistance
- Wellness and Well being programs
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