Note: The job is a remote job and is open to candidates in USA. OKTOBER is one of the fastest-growing Shopify Retention Agencies, focused on transforming one-time buyers into loyal customers. They are seeking a Senior Retention Manager to develop strategies, flows, and campaigns that enhance customer retention and drive revenue growth.
Responsibilities
- Own results & relationship for 4 Shopify brands doing over 5M/y
- Write your own copy and work with our strong design team to make it bang
- Grow our collective knowledge by sharing tools, frameworks and ways of thinking
Skills
- 2+ years hands-on Klaviyo experience
- Full funnel understanding, not just email metrics
- Strong relationship builder and proven client-facing experience
- Agency background or 8fig+ brand experience
Benefits
- Competitive base salary + performance-based variable
- Generous paid time off
- Fully remote - work from wherever you do your best work
- Clear growth path into Senior and Manager positions
- Access to all tools, data, courses and coaches you need for being successful
- Direct access to founders of the fastest growing e-commerce brands world wide
Company Overview