Note: The job is a remote job and is open to candidates in USA. Hatch is a company focused on building AI that transforms how service businesses grow. The Senior Software Engineer - AI Agents will work at the intersection of classic product engineering and AI, building systems that enable AI agents to reason, act, and improve, directly impacting customer revenue.
Responsibilities
- Design, build, and maintain scalable backend services, APIs, and third-party integrations and clearly communicate technical decisions and trade-offs to the team
- Partner closely with product and design as a true thought partner - bring a strong product sense and a product-oriented mindset to every feature, balancing user needs, business goals, and technical trade-offs
- Own your work end-to-end and deliver results on time, partnering across team boundaries when needed to unblock yourself, drive clarity, and ship
- Apply industry-standard engineering practices: thorough code review, automated testing, CI/CD, progressive delivery with feature flags and A/B experimentation, observability, and clear technical documentation
- Set the technical direction and quality bar for the team across architecture, code quality, and delivery practices
- Proactively identify and resolve critical technical issues, contribute to architectural discussions, and raise the bar for the group
- Mentor and guide junior engineers, fostering a culture of learning and technical excellence
Skills
- Solid backend experience in one or more of Elixir, Go, Python, or a comparable server-side language, with the curiosity and adaptability to pick up new languages and frameworks as our stack evolves
- Deep understanding of backend systems, API design, and data modeling - comfortable owning features end-to-end from architecture to production
- Sense of ownership and bias for action - you take ambiguous problems from start to finish, work across team boundaries to unblock yourself when needed, and stay accountable through delivery
- Excellent communication skills and the ability to collaborate effectively with technical and non-technical stakeholders
- Eager to keep up with the ever-changing landscape of AI capabilities - actively exploring new models, tools, and techniques, and thoughtfully applying them to your work and to the product
- Several years of experience shipping production software, with a track record of leading projects from spec to launch alongside multiple contributors
- Familiarity with ML/LLM systems including prompt engineering, evals, and model behavior is a plus
Benefits
- Full medical, vision, and dental
- Mental health support and services via Modern Health
- 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday
- Up to 14 weeks of parental leave
- Monthly wellness stipend
- 401(k) retirement savings plan
- Employee stock purchase plan
- Professional development reimbursement
- Work from home reimbursement
Company Overview