Note: The job is a remote job and is open to candidates in USA. Grafana Labs, the company behind the open observability cloud, is seeking a Senior Software Engineer to work on their Real User Monitoring initiative. The role involves building and evolving fullstack features for observability, focusing on high-performance backend systems and data analytics.
Responsibilities
- Build and evolve fullstack features for RUM, spanning backend services, APIs, storage systems, and frontend user experiences
- Design and implement systems that ingest, store, and query high-cardinality, high-volume telemetry data using columnar/analytical databases
- Develop performant query layers and APIs that power real-time exploration of user sessions, traces, and events
- Contribute to frontend applications that visualize RUM data, enabling users to debug performance issues and understand user behavior
- Work on data modeling, indexing strategies, and query optimization to ensure low-latency, cost-efficient analytics at scale
- Collaborate closely with SDK engineers (browser and mobile) to ensure high-quality data ingestion and schema evolution
- Own projects end-to-end: from design and implementation to deployment, monitoring, and iteration
- Break down complex, ambiguous problems into incremental deliverables and iterate quickly based on feedback
- Ensure quality through testing, observability of your own systems, documentation, and smooth upgrade paths
- Collaborate cross-functionally with backend, frontend, product, and solutions engineering to deliver cohesive observability workflows
- Support teammates, participate in technical design discussions and help shape the RUM roadmap
Skills
- 5+ years of fullstack engineering experience with strong backend fundamentals
- Backend experience (Go is preferred) and frontend experience, we use TypeScript and React
- Experience building or operating distributed systems in production (e.g., Kafka, WarpStream, ClickHouse, Cassandra, Postgres)
- Familiarity with cloud-native systems (Docker, Kubernetes, AWS, GCP, Azure)
- Experience working with high-throughput, high-cardinality data (logs, metrics, traces, events)
- Strong understanding of data modeling, query optimization, and performance tradeoffs
- Experience designing and building APIs and distributed services
- Experience building data-heavy UIs (dashboards, query tools, debugging interfaces)
- Familiarity with observability concepts (traces, logs, metrics) and/or OpenTelemetry
- Strong communication skills and ability to work in a remote, distributed team
- Pragmatic, self-driven, and comfortable navigating ambiguity
- Customer-focused mindset with a passion for developer experience
- Experience with browser or mobile instrumentation (RUM SDKs, telemetry collection)
- Mobile development experience (iOS or Android) or familiarity with mobile performance and telemetry
- Contributions to OpenTelemetry or other observability OSS
- Experience building developer-facing platforms or observability products
- Familiarity with session replay, sampling strategies, or user behavior analytics systems
Benefits
- Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success.
- 100% Remote, Global Culture -As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
- Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
- Transparent Communication – Expect open decision-making and regular company-wide updates.
- Innovation-Driven – Autonomy and support to ship great work and try new things.
- Open Source Roots – Built on community-driven values that shape how we work.
- Empowered Teams – High trust, low ego culture that values outcomes over optics.
- Career Growth Pathways – Defined opportunities to grow and develop your career.
- Approachable Leadership – Transparent execs who are involved, visible, and human.
- Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
- In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *\*We will comply with local legislation where applicable.*
- You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction.
- You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro).
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