Note: The job is a remote job and is open to candidates in USA. Rewind is a service that protects critical data for businesses of all sizes, focusing on cloud data backup. They are seeking an SMB Account Executive to manage a full-cycle sales process for small to mid-sized Shopify merchants, ensuring a positive customer experience while driving revenue growth.
Responsibilities
- Run a consistent, end-to-end sales process from qualification through close
- Lead concise discovery to understand each merchant’s storefront, workflows, and risks
- Deliver clear, value-driven demos and guide prospects through trials
- Maintain accurate pipeline hygiene in Salesforce; leverage AI tools to streamline research and follow-ups
- Prioritize and respond to inbound leads from Shopify Marketplace and marketing channels
- Drive predictable monthly revenue by managing a steady volume of opportunities
- Experiment with messaging, sequences, and offers to improve conversion rates across the funnel
- Run targeted outbound to high-potential merchants within defined ICP ranges
- Build familiarity with Shopify ecosystem partners and agencies to uncover new opportunities
- Share trends, objections, and product gaps with Sales and Product teams to improve our overall motion
- Represent merchant needs internally with clarity and empathy
- Partner with Customer Support and Customer Success to ensure smooth onboarding and long-term value
- Participate in team learning rituals, supporting a culture of experimentation and accountability
Skills
- 1+ year of closing experience in SMB SaaS or 1–2 years as a high-performing BDR or SDR ready for an AE role
- Understanding of ecommerce fundamentals, app ecosystems, and merchant pain points
- Strong discovery and communication skills; you explain value clearly without jargon
- A growth mindset: resilient, curious, and comfortable being uncomfortable
- Commitment to trustworthy, customer-centric, respectful interactions
- Direct experience with Shopify—either selling into the ecosystem, working for a Shopify merchant, or supporting Shopify merchants in an agency/app environment
- Experience selling data protection, security, dev tools, or other technical SaaS
- Familiarity with ecommerce platforms beyond Shopify (BigCommerce, Magento, etc.)
- Prior quota-carrying ownership in a high-velocity motion
- Comfort with running fast experiments across outreach, messaging, or demo structure
Benefits
- Flexible work hours
- Employee stock options
- Health benefits
- 3 weeks vacation
- 7 life leave days
- 2 Level Up days for professional development
- 1 volunteer day
- Summer Fridays and office closed during the holiday break in December
- Paid parental leave
- Professional development allowance (you can take courses, buy books, attend conferences, cover certifications, etc)
- $1000/year wellness/home office allowance
Company Overview
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