Note: The job is a remote job and is open to candidates in USA. Ford Pro is a global business within Ford Motor Company focused on delivering productivity solutions to commercial customers. The Staff Software Engineer - Salesforce is a technical leadership role responsible for supervising the implementation, integration, and delivery of Salesforce CRM solutions across Ford Pro’s product ecosystem.
Responsibilities
- Design and implement scalable, secure, and performant Salesforce CRM solutions aligned with Salesforce.com Standard Practices and Ford Pro’s Common Engineering Policies (CEP), including API standards, logging norms, and release management
- Execute MuleSoft integration strategies to connect Salesforce with internal and external enterprise systems
- Facilitate Agile product development practices using JIRA to manage team backlogs, sprints, releases, and retrospectives
- Support target state architectures through usability testing, performance/load testing, and continuous improvement
- Collaborate and build alignment with other Ford Pro product groups
- Guide team members on technical decisions, task allocations, and product lifecycle transitions
- Promote transparency and shared accountability using progress reporting tools and OKRs
- Support and participate in Community of Practice (CoP) principles to ensure consistency in engineering and product management practices
- Support resource planning and team capacity forecasting through collaborative internal processes and related tools
- Align team tasks with strategic priorities and ensure efficient resource allocation within the engineering team
- Provide technical inputs for Tech Council reviews and assist in product lifecycle decisions
Skills
- Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field (or a combination of education and experience)
- 8+ years of experience in enterprise CRM platforms, with at least 5 years in Salesforce architecture and development
- 2+ years of experience with MuleSoft integration and API-led connectivity
- Hands-on knowledge of Salesforce Platform Architecture (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud)
- Experience with MuleSoft Anypoint Platform (API design, RAML / OAS, connectors, orchestration)
- Experience with RESTful API design and versioning
- Experience with CI/CD pipelines and release management (Copado preferred)
- Familiarity with logging and monitoring standards (aligned with Ford Pro's CEP)
- Experience with cloud architecture validation and performance/load testing
- Experience with usability testing and persona-driven design
- Git-based source control and repository management
- Tool proficiency: JIRA, Microsoft Teams, Miro
- Framework fluency: Salesforce Well-Architected Framework
- Cloud platform expertise: Google Cloud Platform (GCP) or similar cloud platform for hybrid and scalable integrations
- Experience supervising, mentoring, or leading technical teams in Agile environments
- Understanding of resource planning, team capacity management, and Agile estimation processes
- Ability to mentor team members, lead through influence, and build consensus across diverse teams
- Experience with InformaticaCloud (IICS) or similar cloud platform for batch data movement
- Salesforce Certified Application Architect
- Salesforce Certified System Architect
- Salesforce Certified Integration Architect
- Other Salesforce Designer/Architect Certifications
- MuleSoft Certified Developer (Level 1 or 2) or MuleSoft Certified Architect (Platform or Integration)
- Google Cloud Professional Cloud Architect or other public cloud certifications
Benefits
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
Company Overview