Note: The job is a remote job and is open to candidates in USA. eschbach GmbH is a company that helps customers digitally transform their operations through their Plant Process Management solutions. They are seeking an experienced Strategic Account Manager Europe to drive adoption of their SaaS solution, Shiftconnector®, across Europe and manage relationships with key stakeholders in the pharmaceutical and biotech sectors.
Responsibilities
- Own and grow a portfolio of existing SaaS customers with a strong focus on expansion, upselling, and long-term account development
- Build and maintain strong relationships with key stakeholders across operations, quality, and IT
- Identify and drive new opportunities within existing accounts (new sites, plants, business units)
- Develop and execute strategic account plans to maximize long-term revenue potential
- Partner closely with Customer Success, Implementation, and Product teams to drive adoption and customer value
- Lead commercial discussions including renewals, expansions, and contract negotiations
- Support value-based product demonstrations and position our solution in complex manufacturing environments
Skills
- 5+ years of experience in B2B SaaS or technology sales (Account Management / Account Executive)
- Proven track record in growing existing accounts and driving expansion revenue
- Experience working with complex B2B customers (enterprise or mid-market)
- Strong communication and stakeholder management skills
- Structured, proactive, and results-driven mindset
- Experience with CRM tools such as HubSpot or similar
- Experience in manufacturing, industrial software, or life sciences environments
- Understanding of production, operations, or quality processes
- Background in regulated industries (pharma, biotech, medtech, manufacturing) is a plus, not a must
Benefits
- Competitive compensation package with fixed and variable components and clear opportunity to overachieve targets
- Full ownership of Europe accounts and your sales pipeline
- Direct impact on eschbach’s growth in a key life sciences market
- Flexible home office model with hybrid or remote setup
- Diverse professional development opportunities (trainings, conferences, mentoring)
- Collaborative, international team and supportive culture
- Regular team events, annual celebrations and social activities
- Free lunch from local restaurants plus coffee, fruit and snacks
- Optional financial relocation support to the Bad Säckingen / Southern Germany region
Company Overview