Note: The job is a remote job and is open to candidates in USA. Nava is a consultancy and public benefit corporation working to make government services simple and effective. The Talent Acquisition Operations & Systems Specialist is responsible for supporting the operational infrastructure behind Nava’s Talent Acquisition function, focusing on recruiting systems operations, workflow governance, and reporting integrity.
Responsibilities
- Support and maintain recruiting workflows and operational processes within Greenhouse ATS
- Manage requisition structure, opening setup, pipeline integrity, and workflow hygiene across Talent Acquisition
- Partner with TA leadership to improve recruiting operations, candidate movement workflows, and pipeline health visibility
- Help identify, troubleshoot, and resolve workflow gaps, operational bottlenecks, and reporting inconsistencies
- Build, maintain, and validate TA dashboards, reports, and operational metrics
- Support recruiter attribution tracking, SLA reporting, pipeline health reporting, and recruiting analytics
- Audit recruiting data to ensure reporting accuracy and operational integrity across systems
- Help maintain alignment across Greenhouse, Jira, and TA reporting workflows
- Create and maintain SOPs, workflow documentation, operational guidance, and reporting standards
- Support operational audits and recruiting process governance initiatives
- Monitor recruiting operational health and proactively identify opportunities for process improvement
- Partner closely with Talent Acquisition, Staffing, People Operations, and Hiring Teams to support operational consistency
- Assist with operational rollout of new recruiting workflows, reporting structures, and process improvements
- Support change management and operational scaling efforts as TA continues to evolve
Skills
- Recruiting Operations, Talent Operations, HR Operations, Talent Systems, or related operational experience in fast-paced or scaling environments
- Experience supporting recruiting workflows and ATS operations within Greenhouse and similar ATS platforms
- Experience building, auditing, or supporting recruiting reports, dashboards, or operational metrics
- Experience identifying workflow gaps and improving operational processes
- Strong systems-thinking and operational problem-solving skills
- Strong analytical and organizational skills with high attention to detail
- Strong written and verbal communication skills
- Ability to manage multiple priorities and operational initiatives simultaneously
- Experience partnering cross-functionally with Recruiting, People Operations, Operations teams, or business stakeholders
- 4+ years of experience in Talent Acquisition Operations, Recruiting Operations, Talent Systems, HR Operations, or related operational roles
- Bachelor's degree or equivalent combination of professional experience and training
- Legal authorization to work in the United States
- Ability to meet any other requirements for government contracts for which candidates are hired
- Work authorization that doesn't require visa sponsorship, now or in the future
- May be subject to a government background check or security clearance, depending on the contract
- Experience with recruiting analytics, workflow governance, or operational reporting
- Experience supporting Greenhouse implementations, workflow redesigns, or recruiting process optimization
- Familiarity with Jira, dashboard tools, reporting platforms, or workflow documentation systems
- Experience supporting operational change management initiatives
- Experience with recruiting compliance audits or process governance
- Experience supporting sourcing, coordinator, recruiter, or pipeline operations workflows
- Strong process documentation and operational training skills
- Experience working in consulting, government modernization, digital services, or mission-driven organizations
Benefits
- Comprehensive medical, dental, and vision plans to support your overall health needs
- Nava provides disability, life, and accidental death insurance at no cost
- Vacation, holidays (including Juneteenth), and floating holidays to rest and recharge
- Enjoy 12 paid federal holidays each year on top of your regular PTO
- When Nava meets its goals, eligible employees receive a performance-based annual bonus
- Paid time off for new parents, plus weekly meals delivered to your home
- Full platform offering physical, mental, & emotional health resources & support tools
- See doctors online with no copay through a virtual visit program (depending on available providers)
- Earn extended unpaid leave after continuous service for personal growth or rest
- Nava matches 4% of your salary to support your retirement savings plan
- Remote-first environment with flexibility built around your schedule and responsibilities
- Company laptop & setup assistance provided via Staples for remote work needs
- Monthly reimbursement to help offset eligible home office utility expenses
- Internal training programs and resources to help grow your professional skills
- LinkedIn Learning access & an annual allowance for courses, tuition, & certs
- Get rewarded when you refer great people who join the Nava team
- Pre-tax commuter programs to support in-office travel when applicable
- A collaborative and remote-friendly team environment where people genuinely care
Company Overview