Note: The job is a remote job and is open to candidates in USA. Boston Scientific is a leader in medical science, committed to solving healthcare challenges. The Electrophysiology Field Clinical Specialist will provide expert clinical product and technical assistance to physicians and staff, ensuring the effective use of Electrophysiology products while supporting business goals.
Responsibilities
- Serves as primary resource for clinical support in the areas of case coverage, basic troubleshooting, system/software development
- Educates customers and internal Boston Scientific employees on the merits and proper clinical usage of EP devices by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to keep all abreast of the latest products and technological developments
- Attend cases in labs of hospital accounts for case support and development efforts of EP systems and their components
- Providing initial and continuous, as needed, training and feedback for development teams and sales representatives (as appropriate) on EP products, development processes, features, and procedures involving those products and features
- Meets with existing and potential clients (e.g., physicians, physician office groups at hospitals) by traveling (in an automobile or airplane) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products can help them to achieve their goals
- Develop relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospitals and to identify key decision makers to facilitate future sales
- Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions
Skills
- Strong communication skills
- Can understand and communicate complex technical and clinical details
- Fluent in local language (C1 minimum)
- Fluent in English (B2 or higher)
- Can rapidly adapt to a very dynamic marketplace
- Strong team player, collaborative, and can build relationships and work cross-functionally
- Self-motivated and can influence others
- Flexible, adaptable but focused and persistent
- Willing and can travel extensively as required by workload
- Newly graduated Biomedical students or professionals with experience in a similar role, preferably within the Electrophysiology area
- Additional language skills are appreciated
Benefits
- Experience in a groundbreaking multinational company with attractive benefits.
- Upskilling.
- Mentoring.
- Company with a purposeful mission.
- Remote field-based work.
Company Overview