Note: The job is a remote job and is open to candidates in USA. WEX is a leading company in technology solutions, seeking a Senior Technical Program Manager to drive strategic technology initiatives across multiple departments. The role involves managing key initiatives, ensuring alignment with business goals, and fostering collaboration among technology teams.
Responsibilities
- Demonstrate strong technical competency in relevant technologies and systems to effectively communicate with engineering teams, understand technical challenges, and make informed recommendations and escalations
- Based on Product and Technology leadership direction and priorities, facilitate ongoing planning sessions to adjust priorities and ensure continuous alignment with business goals within and across your portfolio. This will require close cross-functional partnership with technology team leaders, solution architects, and product partners. Ensure alignment of program increments with overall business goals and priorities. Encourage adaptive planning to respond to changing delivery and project requirements
- Oversee and manage multiple projects within the portfolio of the Technology leader, ensuring alignment with business objectives. Partner with Product to develop and maintain program schedules, milestones, and deliverables
- In support of the Tech Lead, monitor progress and recommend necessary adjustments to surface risks of program execution to key stakeholders in a targeted and timely way, with the goal of course correction
- Engage with stakeholders - Technology, Product, Solution Architecture, among others - at all levels to ensure program engagement, provide updates, and address concerns. Own and drive communication between teams, ensuring transparency and alignment. Provide clear, consistent, and timely information flow and reports out on status
- Identify potential risks and develop and track to completion mitigation strategies in partnership with accountable Tech and Product leaders. Monitor program risks and implement corrective actions as necessary. Escalate to senior leadership as appropriate
- Identify, document, and manage dependencies across multiple projects, technologies, and teams. Proactively coordinate with stakeholders to ensure that dependencies are clearly understood, tracked, and addressed in a timely manner to minimize risks and avoid delays
- Accordingly, ensure the use of standard project management tools - Jira, Planview - and maintain high standards of data hygiene to ensure data accuracy, consistency, and integrity. Avoid duplication of administrative effort. As a part of Jira stewardship, support accurate and transparent reporting and on-target capitalization within the organization through reporting and partnership
- Track program performance against the committed plan and goals. Use data and metrics to drive decision-making and continuous improvement
- Identify and address areas of process improvements within the Technical Program Management office to ensure seamless end-to-end delivery of critical corporate initiatives
Skills
- BS/BA Degree in technical/information science or a related field, or equivalent experience
- 10+ years of relevant experience in technical program management overseeing key projects within a product line
- Deep understanding of the software development lifecycle (SDLC), including hands-on experience with various phases, and ability to work closely with engineering teams to ensure alignment with best practices
- Experience in development / basic proficiency in one or more programming languages or scripting languages preferred
- Business acumen and industry awareness in the product line expected
- Demonstrated expertise in at least one Agile methodology (e.g., Scrum), including strong working knowledge of values, roles, rituals, and artifacts, as well as SAFe planning execution
- Proficiency in project management tools and software (e.g., Jira, Trello, MS Project)
- Proactive leadership, and confidence to drive results
- Proven ability to motivate cross-functional teams
- Model close partnership, with an emphasis on execution, collaboration, and empowerment
- Excellent communication skills, both verbal and written
- Ability to anticipate risks and effectively mitigate them
- Ability to solve complex problems efficiently in partnership with Digital and Technology leadership
- Analytical mindset with strong decision-making capabilities
- Relevant certifications (e.g., PMP, Agile Certified Practitioner)
- Experience in a technology-driven environment and with Agile Lifecycle Management software (e.g., Jira, ADO)
Benefits
- Commission under the terms of an applicable plan for most sales positions
- Quarterly or annual bonus based on their role and applicable plan for non-sales roles
- Health, dental and vision insurances
- Retirement savings plan
- Paid time off
- Health savings account
- Flexible spending accounts
- Life insurance
- Disability insurance
- Tuition reimbursement
Company Overview
Company H1B Sponsorship