Note: The job is a remote job and is open to candidates in USA. Medtronic is a global leader in healthcare technology with a mission to alleviate pain, restore health, and extend life. The Senior Vascular Clinical Specialist role provides detailed technical support for vascular products and procedures, working closely with clinical staff to ensure the safe and effective use of products.
Responsibilities
- Provide clinical and technical support as well as education to Medtronic customers in vascular disease therapies. Product categories include but not limited to peripheral arterial disease, venous disease, embolization, carotid and fistula maintenance
- Educate and provide information regarding clinical results and the clinical efficacy of our full vascular bag portfolio
- Conducts regular calls to hospitals or clinics to support vascular sales, service and education objectives with high energy, product knowledge confidence to drive improved patient outcomes
- Promotes and establishes education of the company’s products and/or services with one-on-one training sessions, in-service education programs and support of conferences
- Receive direction from the Clinical Service Manager, District Sales Manager with collaboration from sales reps on case and technical support with physicians and staff
- Support district sales strategy: work with sales representatives and managers to achieve business plans. This may include inventory support, and technical case support
- Demonstrate flexibility in scheduling to be able to provide technical case support based on the needs of the customer, including short term notice
- Support all business activities including but not limited to training, PO collection and inventory management
- Conduct cycle counts of inventory at customer accounts. Assist with resolving discrepant inventory levels
- Lead efforts in accounts to obtain signed Consignment Agreements (CA) and Inventory Schedules (IS)
- Optimize return on invested inventory across the district. Reposition under-performing inventory to accounts with revenue growth opportunity
- Recommend and monitor inventory levels in alignment with customer segmentation and pricing & contract strategies. Coordinate and execute Phase-In and Phase-Out activities for product launches
- Support Area and District sales strategy; work with sales representatives and service leaders to achieve business plan
- Responsible for developing, building, and strengthening long-term relationships with stakeholders including key decision makers, customers and their staff, and administrators that drive business and therapy adoption
- Responsible for pursuing leads, assessing needs, and providing product services to maximize the benefits derived from Medtronic’s vascular products and/or services to understand and confirm customer needs, effectively engages, and overcomes customer objections
- Assess customer needs and feedback regarding new products and/or modifications to existing products and communicates to sales representative
- Partner with sales team and vascular field technician on inventory management initiatives
Skills
- H.S. Degree and 8+ years
- Associate degree and 6+ years
- Bachelor's degree with 4+ years of experience in healthcare, field sales support, personnel and performance management, project management, or work experience utilizing complex mathematics, mechanical concepts, science or computing
- Thorough working knowledge of medical terminology, medical procedures and the medical device industry
- Excellent customer service skills
- Excellent interpersonal, written and verbal communication skills
- Effectively build and maintain positive relationships with peers and colleagues across organizational levels
- Strong project management skills and experience coordinating programs
- Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
- Strong work ethic in accomplishing objectives of the position
- Expertise with Microsoft Outlook, Excel, Word and PowerPoint
- Candidates with a 2 year Associate degree and 7+ years clinical, interventional, cath lab experience OR a Bachelor degree with 4+ years of clinical, interventional or cath lab experience may be considered at the Principal CS level
- Candidates with a 2 year Associate degree and 9+ years clinical, interventional, cath lab experience OR a Bachelor degree with 5+ years of clinical, interventional or cath lab experience may be considered at the Senior Prin CS level
Benefits
- Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
- Temporary employees are eligible for paid sick time, as required under applicable state law
- Employee Stock Purchase Plan
Company Overview