Note: The job is a remote job and is open to candidates in USA. TP is a global hub of innovation and empowerment, leading in intelligent, digital-first solutions. The Vice President of Business Development for Healthcare will engage as an industry expert to build relationships, acquire new clients, and develop effective sales strategies within the Healthcare Payer and Provider space.
Responsibilities
- The primary goal is to continue nurturing and growing relationships with healthcare clients. Understanding their needs, challenges, and goals to provide tailored solutions
- Actively seeking and acquiring new clients for healthcare services, including hospitals, clinics, healthcare providers, and other relevant organizations
- Prior knowledge of similar services will allow for much more effective positioning in the marketplace of Teleperformance features, benefits, and competitive advantages
- Developing and implementing effective sales strategies to achieve market revenues and maximize market penetration
- Savvy's presentation skills are used to demonstrate healthcare services to clients, addressing their specific requirements and showing the value proposition
- Actively participating in industry events, conferences, and networking opportunities to build relationships, stay informed about industry developments, and generate leads
- Leading negotiations for contracts and agreements with healthcare clients, ensuring terms are favorable for both parties
- Working closely with internal teams, including marketing, product development, and customer support, to ensure alignment and effective communication
- Conducting market research to understand healthcare industry trends and the competitive landscape and identifying potential clients
- Providing regular reports on sales performance, market trends, and client feedback to inform strategic decision-making using the TP CRM system – Sales Force
- Ensuring that all sales activities adhere to healthcare regulations, compliance standards, and company policies
- Monitor client satisfaction, address concerns promptly, and maintain a high level of customer service to foster long-term relationships
- Developing accurate sales forecasts and projections based on market trends, client feedback, and other relevant factors
- Keeping abreast of changes in the healthcare industry, including new technologies, regulations, and market dynamics, to adapt sales strategies accordingly
- Meeting or exceeding sales quotas and revenue targets set by the organization
Skills
- Passion to sell into and relationships in the Healthcare Industry!
- 8+ years of successful enterprise sales experience within the Healthcare industry, specifically targeting Payer/Provider
- 8+ years of experience in a customer acquisition client-facing role with experience in account growth and creating strategies that exceed our client's business goals
- Experience in the BPO environment selling services such as: Member Enrollment; Member Support; Medical Coding; Medical Record Management; Charge Capture; Medical Billing and Payment Processing
- Strategic critical thinker who also has excellent attention to detail
- Experience in pricing, contract negotiations, and proactive, thoughtful proposals
- Having business development, sales, and origination experience across multiple geographies, ideally in the Healthcare industry
- A robust network of contacts and a strong understanding of Healthcare customers
- Strong negotiation and business management skills
- Analytical thinking, proactive attitude, strong written and oral communication skills
- Must have extensive experience selling into and presenting to the highest-level decision-makers (C-level Executives)
- Excellent interpersonal skills and teamwork mindset
- Must be highly detailed oriented with the ability to be productive and accountable and work under tight deadlines when needed
- Bachelor's degree or above, preferred
- Good understanding of CX-related digital technologies, Digital Transformation a plus
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