Note: The job is a remote job and is open to candidates in USA. HealthVerity is a leading infrastructure provider for identity, privacy, governance, and data exchange in healthcare. As Vice President of Sales Operations, you will partner with the Chief Commercial Officer to drive commercial growth, oversee sales operations, and lead a high-performing team to optimize sales processes and performance.
Responsibilities
- Serve as a strategic partner and operational extension of the CCO, helping to drive commercial priorities, prepare for key leadership meetings, and ensure cross-functional follow-through on commercial initiatives
- Translate CCO vision into structured plans, track progress against commercial goals, and surface risks and opportunities proactively
- Represent the CCO in cross-functional forums as needed and manage key commercial communications
- Define and lead the commercial rhythm of business, including forecasting, pipeline management, quota setting, territory planning, renewal strategies, and annual planning
- Continuously evolve forecasting methodologies, managing multiple concurrent forecast models including pipeline yield, sales leader call and bottoms-up build, to deliver accurate and actionable insights to leadership
- Own and evolve the CRM and broader sales technology stack, driving adoption, automation, and continuous improvement across the commercial organization
- Identify and implement new technologies and process optimizations to improve the velocity, efficiency, and win rates of the sales process
- Build, maintain, and automate sales metric pipelines and dashboards, serving as the technical SME on all sales analytics
- Lead the design and execution of business analytics and reporting cadences, providing transparency into performance drivers and growth opportunities
- Drive sales enablement initiatives, ensuring the sales team has the tools, training, and processes needed to perform effectively
- Design and execute sales compensation programs, including quota design and commission calculations
- Partner closely with Finance and Marketing to ensure alignment on revenue performance and growth initiatives
- Partner closely with the Director of Proposals to ensure a disciplined, high-quality response process that positions HealthVerity competitively across commercial and RWD/E opportunities
- Support RFP prioritization decisions and cross-functional coordination across sales, product, legal and subject matter experts, with the Director owning day-to-day execution
- Serve as the single point of accountability for day-to-day sales operations business continuity, ensuring all critical functions, analytics, and technologies remain operational and resilient
- Lead, coach, and develop a high-performing Sales Operations team
Skills
- 10+ years of progressive experience in Sales Operations, Strategy, or a related field, with at least 3 years in a senior leadership role
- Proven ability to serve as a strategic partner to senior commercial leaders, with strong executive presence and communication skills
- Familiarity with pharma commercial analytics, RWD/E, and life sciences buying cycles — able to speak credibly to the business context in which our sales team operates
- Deep expertise in Salesforce administration and optimization, including integrations, workflows, and process automation
- Advanced proficiency in SQL and/or Python to support data transformation and metric automation
- Expertise in BI tools such as Tableau, Power BI, or QuickSight
- Experience designing and managing sales compensation programs, including quota setting and commission calculations
- Proven people leadership skills with experience coaching, developing, and managing teams
- Comfortable navigating ambiguity and driving clarity in a fast-paced, high-growth environment
- Bachelor's degree required
- Advanced degree (MBA or related field)
- Experience with CPQ, CLM, or ABM platforms
- Salesforce Admin certification
Benefits
- Competitive base salary & annual bonus opportunity (for non-commissioned roles)
- Health, dental, and vision coverage starting on day 1
- 401(k) plan
- Equity program, with new hire equity grants beginning at the Director level and above
- Remote workdays and 3 days a week of in-office collaboration for team members in the Philadelphia area. Check location requirements with the recruiting team.
- Generous PTO: Take time off as needed, targeted at 4 weeks per year, including vacation, personal and sick time, plus paid parental leave.
- 12 weeks paid leave for childbearing, surrogacy, and adoption; 6 weeks for non-childbearing parents.
- Comprehensive and individualized onboarding: mentorship program, departmental talks, and a library of resources are available beginning day 1 for each new team member to minimize the stress of starting a new job
- Professional development: biweekly 1:1s, hands-on leadership that is goal-and growth-oriented for each team member, and an annual budget to support professional development pursuits
Company Overview