Note: The job is a remote job and is open to candidates in USA. xSuite is a leading provider of SAP Procure to Pay Solutions with a strong global presence. They are seeking a Senior Customer Success Manager to enhance customer relationships and support clients as they transition to active users of their products.
Responsibilities
- Regularly check in with customers to develop an open communication line so that concerns can be promptly heard and addressed
- Present/Demo our solutions to customers
- Coordinate sales efforts for services and license revenues
- Prepare and submit sales contracts
- Drive product value
- Develop trusted advisor relationships with executive sponsors
- Prepare weekly and monthly reports
Skills
- Team spirit and the ability to take responsibility for tasks
- Strong written and communication skills in English
- Excellent communication, interpersonal, problem-solving, presentation, and organizational skills
- 3-5 years experience within a Financial (Accounts Payable), Technical, Business Administrative, or SAP FI/CO Analyst setting
- The ability to adapt quickly
- The ability to promote products and grow relationships
Benefits
- 401(k)
- Medical, Dental, Vision, and Life insurance
- Paid time off
Company Overview