Join the BIG LOTS Family: Unlock Your Potential as a Retail Store Associate and Stocker
Are you passionate about delivering exceptional customer experiences, driving sales growth, and maintaining a seamless store environment? Do you thrive in fast-paced, dynamic settings where no two days are the same? Look no further! BIG LOTS is seeking talented Retail Store Associates and Stockers to join our team, and we're excited to offer a competitive salary, comprehensive benefits, and unparalleled opportunities for growth and development.
About BIG LOTS: Our Culture, Values, and Mission
BIG LOTS is a leading retail organization dedicated to providing an exceptional shopping experience for our customers. With a strong focus on customer satisfaction, quality products, and community involvement, we're committed to making a positive impact in the lives of our customers, associates, and the communities we serve. Our culture is built on a foundation of respect, integrity, and teamwork, and we're passionate about fostering a work environment that's engaging, inclusive, and supportive.
Our Mission: To Be the Best
At BIG LOTS, our mission is to be the best retailer in the eyes of our customers, associates, and shareholders. We're driven by a set of core values that guide our behavior and decision-making:
- Customer Obsession: We're passionate about delivering exceptional customer experiences and exceeding their expectations.
- Associate Engagement: We believe that our associates are our greatest asset, and we're committed to providing a work environment that's engaging, supportive, and inclusive.
- Operational Excellence: We're dedicated to maintaining a seamless, efficient, and effective operation that drives sales growth and customer satisfaction.
- Community Involvement: We're committed to making a positive impact in the communities we serve through volunteerism, philanthropy, and community engagement.
Job Summary: Retail Store Associates and Stockers
As a Retail Store Associate and Stocker at BIG LOTS, you'll play a critical role in driving sales growth, delivering exceptional customer experiences, and maintaining a seamless store environment. You'll be responsible for performing general store operational duties, including cashiering, customer service, truck unloading, stocking, merchandise recovery, and light cleaning or maintenance as assigned.
Key Responsibilities:
- Customer Service: Greet and assist customers as needed to maintain the highest level of customer service, respond to customer inquiries, and resolve issues in a professional and courteous manner.
- Cashiering and Point-of-Sale Operations: Maintain and operate point-of-sale systems efficiently and accurately, process transactions, and handle customer payments.
- Customer Loyalty Program: Drive customer loyalty program participation, including sign-ups and rewards processing at check-out.
- Freight Flow and Inventory Management: Participate in the freight flow process, including truck unloading, stocking, merchandise presentation, and recovery.
- Furniture Department Operations: Participate in furniture department operations, including carry-outs and display assembly as needed.
- Store Maintenance and Cleanliness: Maintain the appearance of the store's interior and exterior to company standards, including light maintenance duties and cleaning.
- Front-End Maintenance: Perform daily front-end maintenance, including check stand cleanliness, replenishment of merchandise and supplies, and floor safety.
- Additional Tasks: Perform other tasks as assigned by Store Leadership, such as cart retrieval, shrink control, and safety-related tasks.
Requirements and Qualifications:
Essential Qualifications:
- Age: Must be at least 16 years of age.
- Customer Service and Communication Skills: Strong customer service and communication skills required.
- Flexible Work Schedule: Ability to work a flexible work schedule, including nights, weekends, and holidays.
- Physical Demands: Ability to lift, carry, push, and pull a minimum of 50 pounds, and to unload freight, move product on and off of store shelves, walk, stand, bend, stoop, or kneel for long periods of time.
- Basic English Literacy and Math Skills: Basic English literacy and math skills required.
Preferred Qualifications:
- Prior Retail Experience: Prior retail experience preferred.
- Cash Register Experience: Previous experience operating a cash register preferred.
What We Offer: Competitive Salary, Comprehensive Benefits, and Opportunities for Growth
At BIG LOTS, we're committed to providing a competitive salary, comprehensive benefits, and unparalleled opportunities for growth and development. As a Retail Store Associate and Stocker, you'll enjoy:
- Competitive Salary: A competitive salary that reflects your skills, experience, and contributions.
- Discounts and Perks: Extra savings with a 20% discount on almost everything in store, including food, and a 30% discount on Indoor and Outdoor furniture. Plus, enjoy discounts on Apple products, Verizon, AT&T services, and more!
- Same-Day Pay Option: Same-day pay option available for hourly associates.
- Career Growth Opportunities: Opportunities for advancement and professional growth within the company.
- Learning and Development: Comprehensive training and development programs to help you build new skills and enhance your career.
Our Work Environment and Company Culture:
At BIG LOTS, we're passionate about creating a work environment that's engaging, inclusive, and supportive. Our company culture is built on a foundation of respect, integrity, and teamwork, and we're committed to fostering a workplace that's diverse, equitable, and inclusive. As a Retail Store Associate and Stocker, you'll be part of a dynamic team that's dedicated to delivering exceptional customer experiences and driving sales growth.
How to Apply:
If you're passionate about delivering exceptional customer experiences, driving sales growth, and maintaining a seamless store environment, we encourage you to apply for this exciting opportunity. Simply click the link below to submit your application: Apply Now
Don't miss this opportunity to join the BIG LOTS family and take the first step towards a rewarding new role. Apply today and start building a brighter future!
Apply Now