About the position
We are seeking a Sales Operations Business Analyst to join the Global Sales Operation Team. The Analyst will be the primary contact, providing comprehensive support and overseeing analysis and administration for the Sales & Business Operations units assigned to them. A successful candidate will build a strong relationship with Business & Sales Operations and manage their responsibilities with timeliness, accuracy, and diplomacy. The Sales Operations Analyst will be working alongside talented IT, Sales and Business professionals on a global scale helping us to enhance and automate the reporting tools and processes starting with the sales representative all the way to executive level.
Responsibilities
• Responsible for the ongoing validation and correctness of bookings for the assigned units.
• Understanding the data structure of the unit, the booking plans, and the results.
• Building meaningful relationship with main stakeholders within their unit and serve as main focal point for the unit's sales organization.
• Participating leading several global tasks for the entire team.
• Providing ongoing support and resolve booking related inquiries and exceptions with the business operations teams.
• Helping streamline, automate, and improve end-to-end booking processes.
• Providing world-class customer service to our Business Operations & Sales Organization.
• Supporting ad hoc projects and report requests as needed.
Requirements
• Excellent interpersonal and communication skills.
• Independent, Quick learner and self-starter.
• Team player with excellent interpersonal skills, service orientation and willingness to learn.
• Detail oriented, strong business acumen, deadline focused.
• Proactive mentality on process improvements and issue resolutions.
Benefits
• Join an ever-growing, market disrupting, global company.
• Endless internal career opportunities across multiple roles, disciplines, domains, and locations.
• NICE-FLEX hybrid model: 4 days working from the office and 1 day of remote work.
Apply Now
Apply Now