Overview
Tutor Me Education is looking for a highly organized, spreadsheet-savvy, and detail-oriented Scheduling & Data Operations Coordinator to join our virtual operations team. This role is essential in supporting our growing network of educators and students by managing tutoring assignments, maintaining complex spreadsheets, and providing timely updates to clients and internal staff.
The ideal candidate is a power user of spreadsheets (Excel & Google Sheets), an excellent communicator, and comfortable working independently during night shifts. You’ll be orchestrating the behind-the-scenes logistics that keep our tutoring programs running efficiently while keeping clients and partners informed with precision and professionalism.
Responsibilities
- Own and manage multiple dynamic spreadsheets related to tutor scheduling, academic progress tracking, and assignment coordination.
- Update and maintain data in real time, ensuring accuracy and clarity for internal stakeholders and clients.
- Communicate updates to clients via email and text, providing professional, friendly, and timely responses.
- Assign and manage tutoring sessions by coordinating schedules between students, tutors, and regional teams.
- Actively support Tutor Me Education’s Regional Operations teams across time zones.
- Monitor student academic progress and proactively flag concerns or issues.
- Operate seamlessly in a virtual environment, ensuring tools, files, and communications are always up to date.
- Help ensure flawless execution of programs and initiatives for students and school district partners.
- Participate in daily conferences with program directors to review academic progress and operational needs.
- Provide administrative support, including answering phones, managing daily data, and assisting with onboarding of tutors.
- Ensure delivery of academic services meets Tutor Me Education’s high operational and academic standards.
Requirements
- Advanced proficiency with spreadsheets (Excel & Google Sheets), including use of formulas, conditional formatting, filters, and pivot tables.
- Excellent written and verbal communication skills, especially in professional emails and client-facing messages.
- Ability to work the night shift (evening to early morning hours) reliably and independently.
- Must have or be willing to obtain a dual-monitor setup for optimal efficiency in multitasking environments.
- Proven ability to organize and prioritize multiple responsibilities in a fast-paced virtual setting.
- Strong time management, follow-through, and attention to detail.
- Comfortable managing both internal and external communication simultaneously
- Experience working with remote teams and/or virtual classrooms is preferred.
- Bachelor’s Degree required.
- 2–3 years of progressive experience in operations, scheduling, customer service, or administrative support.
- Experience in virtual team environments and educational settings is beneficial.
🧩 Additional Qualities We Value
- A passion for educational equity and student success.
- High tolerance for ambiguity and change.
- Ability to self-manage and problem-solve in a remote, tech-driven environment.
- Eagerness to learn new systems and processes quickly.
Benefits
Fully Remote!
PTO
Etc.
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