Senior Product Manager

Buildout is a family of CRE software products and services that help the best brokers to find, win, market, and transact properties to maximize their deal efforts and maximize wins. Our core belief is that successful commercial real estate is broker-led, but tech-enabled. That we play a critical role in maximizing the brokers time to focus on what they do best. As a result, Buildout has become the not-so-secret weapon for more than 150,000+ brokers and investors. Ultimately, we exist to serve the entire CRE industry and because of that unwavering focus, all the best brokers use Buildout. Learn more about who we are, what we do, and why we’re changing the face of CRE tech on our website: https://buildout.com/. 

We're looking for a Senior Product Manager to lead Prospect by Buildout, our data and prospecting solution for commercial real estate brokers. In this role, you'll drive product strategy and execution for this digital-first offering, working as part of a product trio with our design and development teams.

As a senior member of the product team, you'll have significant autonomy to shape the future of Prospect while advancing three key strategic initiatives:

Product-Led Growth: You'll lead our efforts to accelerate revenue growth through digital acquisition and conversion. This includes optimizing the entire customer journey—from trial signup to activation, engagement, and expansion—creating frictionless experiences that allow customers to discover value quickly and independently. You'll use data-driven insights to continually refine this journey, implementing strategies that increase conversion, reduce time-to-value, and drive bottom-line results.

Recurring Value Creation: You'll develop innovative approaches to demonstrate ongoing value in our data product. By making data more dynamic, timely, and actionable, you'll give customers compelling reasons to maintain their subscriptions. This includes leveraging AI and LLMs to source real-time data, connect disparate information sources, and create intelligent workflows that help brokers effectively utilize the data in their daily work.

Portfolio Integration: You'll develop and execute our strategy for tighter integration between Prospect and other Buildout products, creating a cohesive ecosystem that enhances overall customer value. By identifying and building compelling cross-product workflows, you'll help increase retention, drive deeper platform adoption, and create natural pathways for customers to expand their Buildout footprint.

Your work will directly impact how brokers discover and pursue opportunities while contributing significantly to our company-wide growth and retention objectives.

• Own the product vision and strategy for Prospect by Buildout, translating business goals and customer needs into a compelling roadmap

• Design and optimize the end-to-end product-led growth journey, from trial acquisition to activation, retention, and expansion

• Develop innovative features that create recurring value, like AI-powered data enrichment or automated prospecting workflows

• Create or enhance cross-product integrations that drive cross-sell and retention across the Buildout portfolio

• Lead the product development process from discovery through delivery, collaborating closely with engineering and design

• Establish and monitor key metrics across the customer lifecycle, using insights to drive continuous improvement

• Identify opportunities to increase conversion rates and optimize monetization strategies through data analysis and experimentation

• Partner with Marketing, Sales, and Customer Experience to refine our pricing/packaging and develop customer “touchpoint” strategies that blend digital and human assistance

• Move quickly to drive iterative improvements while maintaining a balance between strategic thinking and execution excellence

• Build consensus across departments through influence and effective stakeholder management

• 5+ years of product management experience, with at least 3 years focused on data products where access to data is a core part of the value proposition

• Demonstrated success implementing product-led growth strategies with measurable improvements to key metrics across the customer journey

• Strong technical background with understanding of data architectures, APIs, and web development concepts

• Advanced analytical skills with experience using product analytics platforms (e.g. Pendo) to drive data-informed decisions

• Proven track record of designing features that create recurring value and improve retention for data subscription products

• Excellent communication skills with the ability to influence stakeholders at all levels

• Bachelor's degree in a technical or business field, or equivalent experience

Nice-to-Have:

• Background in commercial real estate technology or familiarity with the CRE industry

• Experience with our tech stack (Ruby on Rails backend, JavaScript/React frontend)

• Prior success in blending digital self-service with sales-assisted GTM approaches

• Track record of implementing AI/ML features that enhance data product value

• Expertise in experiment design and optimization methodologies (A/B testing)

We know there are great candidates who won’t check all of these boxes, and we also know you might bring important skills that we haven’t considered. If that’s you, don’t hesitate to apply and tell us about yourself.

Location: We are HQ’d in Chicago, but operate fully remotely. As such, this is a remote role open across most of the US.

Compensation: The targeted compensation range for this position is $140k - $160k. 

Reporting To: Chris Smiles, VP of Product

This program includes:

• Impactful insurance and benefit options, including 100% coverage of employee dental and vision insurance premiums, HSA seed, company-paid STD, LTD,  life insurance, and telemedicine, and a wellness benefit of $400/year.

• Policies that support a healthy work/life harmony, including Flexible PTO, 14 paid company holidays, paid parental leave, and give back days

• 401(k) with 4% company match and immediate vesting

• A fully remote work culture with a monthly remote work reimbursement ($600/year) to support our distributed team and an annual, in-person company kickoff

• Challenging problems to solve with a committed and supportive team who are invested in your growth and development

• A wonderfully quirky culture where you’re encouraged to bring your whole self to work

Buildout is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, marital status, order of protection status, citizenship status, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. 

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information and we will consider your request. 

Below, you will be asked to complete identity information for the Equal Employment Opportunity Commission (EEOC). It is required by law that we ask these questions using the format provided by the EEOC. However, we want you to know that at Buildout, we understand that gender is not binary and welcome people of all identities.

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