Role Overview
The Service Desk with Italian will be responsible for remote technical/administrative troubleshooting of client accounts, systems, applications, and equipment. They will coordinate communication with the client and professional technicians via phone, email, chat, and ticketing tool.
What You Will Do
The Service Desk with Italian will handle phone calls, reply to emails, and provide guidance to clients. They will also be responsible for multitasking and problem-solving.
Why It Might Be a Fit
The ideal candidate will be fluent in Italian and English, have experience with Windows, Android, or iOS, and Microsoft Office. They will be a team player, punctual, and reliable.
Requirements
- Speak and write in Italian and English fluently
- Handle phone calls and reply to emails
- Provide useful guidance to clients
- Perceive multitasking and problem-solving as a piece of cake
- Be a daily user of Windows, Android or iOS, Microsoft Office, etc.
- Be a team player
- Be punctual and relied on
Benefits
- Unlimited contract
- Language bonus
- Private medical insurance
- Benefit platform
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