Spanish-speaking professionals to join an Online Streaming Service team in Greece, providing customer support and streaming services to Spanish-speaking users.
Requirements
- Engage with customers in Spanish, handling inquiries about subscriptions, streaming content, technical support, and account management.
- Act as a brand ambassador, delivering exceptional service and fostering customer loyalty.
- Resolve technical issues efficiently while maintaining a positive customer experience.
- Collaborate with cross-functional teams to provide feedback and improve service offerings.
- Maintain accurate records of customer interactions and solutions provided.
- Stay up-to-date with new platform features and content to assist customers effectively.
- Fluent Spanish speaking and writing skills are mandatory; additional language skills are a plus.
- Previous experience in customer service or related fields, preferably within the online streaming or entertainment sectors.
- Exceptional communication, interpersonal, and problem-solving skills.
- Ability to relocate to Greece with the support provided by the company.
- Comfortable working in a dynamic, fast-paced environment with changing priorities.
- Proficiency with computers and familiarity with CRM software.
- Flexible availability to cover different shifts, including weekends and holidays as needed.
Benefits
- Competitive Monthly Salary
- 2 Extra Salaries Per Year
- Fully Paid Relocation Package
- Fully Paid Training
- Health Insurance
- And Much More...
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