We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.
We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.
We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.
About the Role
Rula is seeking an experienced Sr. Provider Compliance Specialist to help us scale our credentialing department while ensuring that our providers meet our required expectations. This person will have a proactive mindset, communicating with our providers important changes to compliance requirements, upcoming renewals, and any adjustments in processes. They will also partner with different cross-functional teams (i.e. sales, clinical operations, provider success, etc.) to drive improvements to credentialing processes that allow providers to practice without administrative burden. We are looking for a team player who is excited to work in a high-growth environment and pitch in where needed to meet individual and team goals.
Required Qualifications
Demonstrated experience in managing and auditing provider credentialing—including maintaining up-to-date licenses, certifications, insurance, and training
Proficiency with Excel/GSheets, and a willingness to operate and learn new tools and software
Excellent verbal and written communication skills, with the ability to collaborate in a cross-functional capacity to solve complex issues
Expertise bringing a high attention to detail and process-driven approach to develop, document, and analyze standardized workflows
Proven experience in maintaining accurate compliance records and updating state-specific licensing lists, with an understanding of regulatory requirements and KPIs
Preferred Qualifications
While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.
Applied knowledge of NCQA/CMS delegated healthcare credentialing
Experience credentialing and/or enrolling providers for Medicare/Medicaid
Experience in fast-paced, high-growth startup environments
Strong understanding of credentialing verification organization/vendor management
We're serious about your well-being! As part of our team, full-time employees receive:
100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments
Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
401(k) plan access: Start saving for your future
Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
Employee Assistance Program (EAP): Support for your mental and physical health
New hire home office stipend: Set up your workspace for success
Quarterly department stipend: Fund team-building activities or in-person gatherings
Wellness events and lunch & learns: Explore a variety of engaging topics
Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
Discounted programs: Fetch, SmartSpend, Ladder, SoFi
Our team
We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.
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