ICW Group is a well-established insurance company with over 50 years of experience, dedicated to transforming the insurance carrier space. The Underwriting Assistant role focuses on supporting Underwriters through account management activities, providing excellent customer service, and ensuring accurate processing of policies.
Responsibilities
- Supports the Underwriters through account management activities
- Directs account management activities
- Ensures accuracy and organization of files
- Gathers information for new business and renewal set up
- Trains co-workers on computer systems and department procedures
- Serves as the first point of contact for customer inquiries during the account life cycle
- Handles correspondence for additional account information
- Assists producers via email and phone calls
- Handles agent and insured phone calls, faxes, and mail
- Orders loss runs requested by agents and insureds and sends via fax, email, or mail
- Prepares and mails claims kits and marketing materials requested by agents and insureds
Skills
- High school Diploma or GED required
- Minimum 6 months – 1 year of related experience and/or training in underwriting required
- Strong verbal communication skills
- Detail orientation
- Motivation to deliver to the customer
Benefits
- Generous medical, dental, and vision plans
- 401K retirement plans and company match
- Bonus potential for all positions
- Paid Time Off
- Paid holidays throughout the calendar year
- Support you 100%
Company Overview
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