Concept Plus is seeking a Video Services Installation Technician to provide installation, integration, and sustainment support for enterprise audiovisual (AV) and unified communications systems.
Requirements
- US Citizen
- Minimum of three (3) to five (5) years of experience installing, integrating, and supporting AV and unified communications systems in enterprise environments.
- Experience deploying and supporting Microsoft Teams Rooms or similar enterprise collaboration platforms.
- Working knowledge of AV over IP and basic network integration (e.g., switching, addressing, connectivity).
- Familiarity with AV control and processing systems, such as Extron, Crestron, AMX, Q-SYS, or equivalent technologies.
- Understanding of AV signal flow, including HDMI, DisplayPort, audio systems, and network-based media transport.
- Ability to troubleshoot technical issues in on-site and remote support scenarios.
- Proficiency with installation tools, cable termination tools, and AV/system testing equipment.
- Ability to perform physical installation work, including lifting equipment and working in confined or technical spaces.
- Familiarity with service management tools (e.g., ServiceNow) and standard incident processes.
- Strong problem-solving, communication, and customer service skills.
- AVIXA CTS, CTS-I, or equivalent experience preferred; manufacturer or platform-specific certifications (e.g., Microsoft Teams Rooms, Q-SYS, Crestron) are highly desirable.
Benefits
- Competitive pay
- Comprehensive health, dental, and vision insurance
- Paid life insurance
- Paid time off
- 11 paid holidays
- Performance bonuses
- Tuition reimbursement
- Unlimited training
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