Job Title: Virtual Assistant - Scheduler
Location: Remote
Job Type: Full-time
Shift: Night Shift (Philippine Time)
About Us:
Mira Staffing is committed to empowering businesses by providing highly skilled virtual assistants to clients worldwide. Our mission is to help everyone thrive, not just survive, by prioritizing people, fostering growth and excellence, and valuing every contribution.
Job Summary: A scheduler's primary role is to reach out to prospective or existing customers by telephone, deliver sales pitches, answer inquiries, and secure sales or appointments. The goal is to contribute to the company's growth by driving direct sales or generating leads for follow-up by the sales team.
Key Responsibilities:
- Receive inbound and make outbound calls to prospective or existing customers to promote products or services.
- Deliver scripted sales pitches to persuade potential customers to purchase or sign up for services.
- Explain the features and benefits of the products or services being offered.
- Handle customer inquiries and provide detailed information on the company's offerings.
- Obtain and record customer information, including contact details and purchasing preferences.
- Meet or exceed sales and call quotas set by the company.
- Update and maintain customer databases and records.
- Follow up with interested customers to secure sales or schedule appointments for the sales team.
- Handle rejection professionally and maintain a positive attitude.
- Participate in training programs to improve product knowledge and sales techniques.
Qualifications:
- Excellent communication skills: Ability to clearly and persuasively convey information to customers.
- Strong sales ability: Confidence in making sales pitches and convincing customers to take action.
- Customer service skills: Patience, active listening, and problem-solving capabilities.
- Organizational skills: Ability to manage and update customer data efficiently.
- Resilience: Ability to handle rejections and stay motivated.
- Basic computer proficiency: Ability to use call center software, CRM systems, and input customer information.
- Previous experience in real estate or home inspection industry is a plus.
- Familiarity with CRM software and sales tracking tools.
- Ability to work in a target-driven environment.
System Requirements:
- Computer: Minimum Intel i5 processor, 8GB RAM, Windows 10 or higher.
- Monitors: Two monitors for desktops OR an external monitor for laptops (recommended for backup management).
- Internet: Stable wired connection with at least 100 Mbps speed (higher preferred for WiFi).
- Backup Internet: A secondary internet source capable of handling full workload OR access to a backup location nearby.
- Power Backup: Uninterrupted power supply for at least 8 hours OR a backup location accessible within 30 minutes.
- Work Environment: Dedicated, quiet workspace conducive to professional communication.
- Headset: Noise-canceling headset for clear audio during calls.
Additional Requirements:
- No bad records from previous employers and no derogatory records.
- Must pass required assessment and screening.
Why Join Us?
- Permanent remote work.
- Competitive salary and benefits package.
- Opportunity to work in a diverse and inclusive environment.
- Career growth and professional development opportunities.
- Supportive and collaborative team culture.
If you are a self-motivated individual with excellent communication and sales skills, we invite you to apply!
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