Functional overview
Zoom Video Communications Inc. is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated by delivering happiness, come join us at Zoom!
Zoom Video Communications Inc. is seeking a Zoom Phone Integration Specialist / Front End Event Specialist (Event Services) for the Professional Services Organization.
Duties and responsibilities
- Consult with clients on process and best practices for virtual event pages leading to Zoom meetings and webinars
- Assist with questions surrounding Zoom APIs, SDKs and Integrations
- Create and customize documentation on a per project basis including user flows, instruction sheets and curated sections for existing general documentation
- Create scheduled Zoom meetings and/or webinars while managing pre-determined settings to match the customer’s use-case
- Promote secure uses of the Zoom platform while allowing new and creative uses to create engaging audience experiences.
- Maintain constant communication and documentation to ensure a smooth, safe and successful event for customers and Zoom.
- Consistently engage in self-learning and growth surrounding virtual events and Zoom
- Ability to work and think independently and ensuring to meet deadlines
- Advanced computer knowledge
- Knowledge of Zoom APIs, web development, and SAML/SSO
- Experience with existing virtual event platforms
- Other duties assigned as needed
Minimum qualifications
- Bachelor's Degree in Computer Science or related field (required)
- Minimum of 3 years of related development experience required.
- Exceptional communication, organizational, and writing skills
- Attention to detail, ability to prioritize work, and strong time management skills are required
- Possess excellent verbal and written communication skills, including ability to present to customers and key decision makers.
- Flexibility to adapt to a constantly changing schedule and environment with a positive attitude.
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