ZenPoint Solutions LLC - Systems Administrator - U.S. Citizenship Required

ZenPoint Solutions LLC (“ZenPoint Solutions”) is a rapidly expanding Information Technology (IT) services company in the federal sector. We foster a thriving, ambitious work environment that prioritizes employee well-being and a positive company culture. We invite you to join our team and help us shape a dynamic future as we deliver innovative solutions to address the nation's most critical IT missions.

Clearance Requirement: None required at the time of application, though Public Trust or higher is preferred

Work Location: Remote (may be asked to report onsite in DC from time to time) 

Work Schedule (Remote): Remote 5 days a week (M-F)

Position Overview: ZenPoint Solutions is seeking a Systems Administrator to support a government agency’s public website infrastructure. The Systems Administrator will manage updates, patches, and performance monitoring across the production, test, and backup servers running Ubuntu and Apache. This role is designated as Key Personnel, essential to maintaining the 99.999% reliability standard for the public website. 

This position is contingent upon the successful award of a government contract and subsequent government approval.

Key Responsibilities:

• Perform system and software patches and updates to the production, test, and backup servers
• Monitor system performance across all three server environments and take proactive measures to remediate issues before they impact availability
• Maintain security compliance by ensuring all servers meet current patching levels and security baselines
• Administer Ubuntu Linux operating system and Apache web application server configurations across all environments
• Manage server-level backup and recovery operations, including local data backups, remote data backups, and failover environment readiness
• Support the staging website environment for developing and testing updates before production deployment
• Coordinate with the Cybersecurity Engineer on vulnerability remediation requiring system-level changes
• Respond to critical and high system vulnerabilities within 24 hours of identification, with remediation completed within 72 hours
• Perform Drupal system-level updates and patches within the second week of every month
• Provide after-hours deployment support (after 5:00 PM on weekdays) for server-level changes during minor website upgrades and patches
• Support disaster recovery planning and testing to ensure rapid system restoration
• Manage government-furnished laptops and ensure VPN connectivity for remote system access
• Complete all required property forms, security process and forms, and annual training
• Document system configurations, maintenance activities, and standard operating procedures for the knowledge capture wiki
• Contribute to the Monthly Status Report (MSR) with system performance metrics, uptime statistics, and maintenance activities

Required Qualifications:

• Candidate must be a United States Citizen and present proof of Citizenship, if selected
• 5+ years of experience as a System Administrator in a production web hosting environment
• Strong proficiency with Ubuntu Linux server administration, including package management, service configuration, and performance tuning
• Experience administering Apache HTTP Server, including virtual hosts, SSL/TLS configuration, and module management
• Demonstrated experience with server patching, hardening, and maintaining security compliance baselines
• Knowledge of backup and disaster recovery strategies for multi-server web environments
• Experience with system monitoring tools (Nagios, Zabbix, Prometheus, or similar)
• Familiarity with Drupal CMS hosting requirements and server-side configuration
• Understanding of firewall configuration, network security, and access control at the server level
• Strong troubleshooting and root cause analysis skills for system performance issues
• Ability to work after-hours (post 5:00 PM) for scheduled deployments and emergency maintenance

Desired Qualifications:

• Linux+ certification, RHCSA, or equivalent Linux administration credential
• Experience supporting federal government web infrastructure
• Familiarity with NIST 800-53 security controls and FISMA system administration requirements
• Experience with configuration management tools (Ansible, Puppet, Chef)
• Knowledge of containerization (Docker) and cloud migration strategies for modernization initiatives

No recruitment agencies, please.

Company Benefits: We take care of your well-being here at ZenPoint Solutions! Our comprehensive benefits package includes health, dental, and vision insurance to keep you and your family healthy. We also offer group and voluntary life insurance for financial security, and short-term and long-term disability insurance to provide peace of mind in case of unexpected illness or injury. You'll have the option to contribute to a 401(k)-retirement plan with company matching contributions to save for the future. We also offer flexible spending accounts to help manage medical and dependent care costs on a pre-tax basis. On top of that, you'll enjoy a generous paid leave policy, including federal holidays, to maintain a healthy work-life balance. To help you grow in your career, we offer professional development opportunities and a tuition assistance program.

Commitment to Equality: At ZenPoint Solutions, we value diverse perspectives and are committed to providing equal employment opportunities. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected under applicable federal, state, or local laws.