Note: The job is a remote job and is open to candidates in USA. DMA - DuCharme, McMillen & Associates, Inc. is an employee-owned company that prioritizes employee well-being. The Associate Analyst, Business License role involves providing compliance support, managing business license registrations and renewals, and ensuring timely processing of client data requests.
Responsibilities
- Manage business license renewals and reporting for assigned clients with low complexity
- Ensure all client license renewals and new registrations are filed in a timely manner
- Responsible for accurate business license data entry into all departmental systems
- Submit and process client data requests necessary for processing and filing license renewals
- Investigate, document, and resolve all issues for licenses that haven’t been received within 30 days of submission
- Research jurisdictional licensing requirements for new client locations
- Prepare and process client funding requests for license renewal approval
- Prepare bank reconciliations for client accounts and follow up on all discrepancies and checks that remain outstanding after 60 days
- Assist other Analysts with missing renewals and license follow-up calls when needed
- Assist Business License Assistants during heavy filing season with scanning, uploading, and file management
- Work directly with clients on data gathering, issue resolution, and jurisdictional issues daily
- Assist Supervisors and Managers with any special client projects
- Perform other duties as assigned
Skills
- High school diploma or equivalent required
- Strong organizational skills and ability to complete high volume of work in a timely and highly accurate manner
- Ability to apply professional knowledge to carry out assignments with limited supervision
- Proficient in Microsoft Excel and Word
- Ability to learn tax compliance software quickly (LicenseHQ, MS Dynamics, PTCA)
- Excellent verbal and written communication skills
- Ability to work collaboratively on a team
- Ability to work overtime as required; overtime is expected to be an average of 5-10 hours per week during the months of December – April
- Associate degree or higher preferred
Benefits
- Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation)
- Company paid parental leave
- Generous time off package
- Multiple [benefit plans](https://dmainc.com/careers/benefits/us/), eligibility begins on day one of employment
- Culturally focused on work/life balance, and the overall wellness of our employees
Company Overview