Note: The job is a remote job and is open to candidates in USA. Vivint Smart Home, an NRG owned company, is a leading smart home company dedicated to redefining the home experience with intelligent products and services. The Director of Product Management for Energy Experiences will drive the lifecycle, prioritization, and execution of the smart home energy management roadmap, focusing on integrating energy management solutions into the Vivint ecosystem.
Responsibilities
- Act as the organization's primary champion for the user, developing an exhaustive understanding of how, when, and why customers consume energy within their households today
- Utilize deep data expertise to analyze complex customer usage patterns, device telemetry, and household power metrics, transforming these insights into actionable energy optimization strategies
- Continuously identify friction points and critical gaps in our current product features and physical hardware suite, determining exactly how our ambient system can be evolved to better automate household efficiency
- Own the multi-year technical product roadmap, requirements definitions, and feature sequencing to transform Vivint into a central, proactive residential energy hub
- Bridge the gap between physical smart home endpoints (thermostats, smart plugs, panels) and utility-facing software layers, managing the product lifecycle from initial data modeling through to over-the-air (OTA) feature deployment
- Act as a core thought leader on how home automation hardware can interact with external energy programs, ensuring our system can respond intelligently to grid events while preserving a premium user experience
- Operate autonomously as a senior individual contributor, driving complex, multi-phase product launches across the organization without relying on a large team of direct reports
- Lead and align matrixed peer teams across Hardware/Software Engineering, Data Science, UX Design, Corporate Sustainability, and External Utility/Regulatory Partners to maintain delivery velocity
- Serve as the primary product spokesperson for your domain, clearly communicating roadmap milestones, energy savings analytics, and long-term product health to executive leadership
Skills
- Proven ability to independently manage a complex technical product domain, establishing a clear execution path and building product frameworks with incomplete data sets
- Exceptional capability to dissect complex consumption data sets, identifying core metrics and behavioral trends that reveal opportunities for automatic energy conservation and grid integration
- Comfortable diving deep into hardware constraints and firmware capabilities, as well as cloud APIs, data pipelines, and distributed energy resource management software (DERMS)
- Strong product design instincts with a focus on building cohesive, ecosystem-wide experiences rather than siloed, standalone features
- 6–8+ years of technical product management experience, with a solid track record of shipping consumer-facing software features, smart home solutions, or energy-adjacent tech platforms at scale
- Demonstrated experience working closely alongside data science and analytics teams to monitor, evaluate, and evolve live, mass-market consumer experiences
- Proven success working daily alongside engineering architects, software developers, and industrial designers to deliver high-quality customer experiences
- B.S. or M.S. in a Technical Field (Computer Science, Electrical Engineering, Energy Systems, or a related quantitative discipline); equivalent practical technical experience considered
Benefits
- Annual bonus
- Short- and long-term incentives
- Program-specific awards
- Benefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accounts
- Position requires in-office presence in Seattle, WA on a hybrid schedule for Monday, Tuesday, Wednesday, and Thursday with a work from home day on Friday. The position will start remote and then will move into the hybrid schedule
Company Overview