Note: The job is a remote job and is open to candidates in USA. Careers In Travel is seeking motivated and service-oriented individuals for a fully remote Travel Customer Support role. This position focuses on assisting clients with vacation research, reservations coordination, and general travel inquiries.
Responsibilities
- Respond to client inquiries regarding vacation options and travel details
- Assist with booking support for flights, hotels, cruises, and vacation packages
- Provide clear communication before, during, and after travel
- Review reservations for accuracy and completeness
- Maintain organized client records and documentation
- Deliver high-quality customer service with professionalism and care
Skills
- Strong communication skills (written and verbal)
- Comfortable navigating online systems and booking platforms
- Detail-oriented with solid organizational skills
- Ability to work independently in a remote environment
- Prior customer service experience is helpful but not required
Benefits
- Structured onboarding and step-by-step training
- Access to travel booking tools and supplier resources
- Flexible remote work environment
- Collaborative and supportive team culture
Company Overview