Note: The job is a remote job and is open to candidates in USA. DHL Global Forwarding (DGF) is a global leader in air, ocean, and customs brokerage services, connecting businesses to markets worldwide. They are seeking a dynamic and commercially driven Head of Sales Strategy – Customs Brokerage to lead the development and execution of strategic sales initiatives across their customs brokerage portfolio.
Responsibilities
- Define and execute the global/regional sales strategy for Customs Brokerage within DGF
- Translate corporate growth objectives into actionable commercial plans
- Identify market trends, customer needs, and competitive dynamics to refine strategy
- Partner with sales leadership to drive pipeline development and conversion
- Design and deploy go-to-market strategies, value propositions, and pricing frameworks
- Develop tools, playbooks, and training to strengthen sales effectiveness
- Establish KPIs and performance metrics for brokerage sales
- Monitor and analyze sales performance, identifying opportunities for optimization
- Lead forecasting, budgeting, and reporting for the Customs Brokerage portfolio
- Collaborate cross-functionally with Product, Operations, Compliance, and IT
- Partner with regional and country teams to ensure consistent execution
- Act as a key advisor to senior leadership on customs brokerage growth opportunities
- Drive digital and process innovation in brokerage sales (automation, analytics, customer solutions)
- Identify new revenue streams, including value-added services
Skills
- Bachelor's degree (Master's preferred) in Business, Supply Chain, or related field
- 10+ years of experience in logistics, freight forwarding, or customs brokerage
- Proven track record in sales strategy, commercial leadership, or business development
- Strong understanding of global customs regulations and brokerage operations
- Experience working in a matrix, global organization
- Exceptional analytical, communication, and stakeholder management skills
- Strategic thinking with strong execution focus
- Commercial acumen and customer-centric mindset
- Influencing and leadership across diverse teams
- Data-driven decision-making
- Change management and innovation leadership
Benefits
- Competitive base salary plus role dependent performance-based incentives.
- 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
- Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
- Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
- Vision: Optional coverage for exams, frames, and contacts.
- Dental: Optional coverage for preventive, basic, and major services.
- Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
Company Overview