Note: The job is a remote job and is open to candidates in USA. BMC Helix is a forward-thinking company focused on redefining the economics of enterprise IT through AI innovation. The Principal Product Manager for the Agent Marketplace will own the vision and strategy for a multi-sided marketplace, ensuring its health and scalability while driving high-quality user outcomes.
Responsibilities
- Own the end‑to‑end vision, strategy, and roadmap for the expert‑contributor product ecosystem, ensuring long‑term marketplace health, scalability, and value creation
- Lead product strategy for a dynamic, multi‑sided marketplace, balancing supply and demand, improving operational efficiency, and driving high‑quality user outcomes
- Build and optimize core marketplace features through structured experimentation, improving matching efficiency, fulfillment quality, conversion, retention, and unit economics
- Develop a deep understanding of contributor and customer behaviors to refine pricing, incentives, quality frameworks, and engagement mechanisms
- Partner cross‑functionally with Operations, R&D, Support, and GTM teams to continuously improve marketplace dynamics and align product decisions with organizational goals
- Define, monitor, and act on critical marketplace KPIs to guide prioritization, diagnose friction, and identify opportunities for growth and efficiency
- Champion scalable systems, workflows, and product experiences that maintain reliability and quality as the marketplace grows in volume and complexity
- Advocate for exceptional user experience across both sides of the marketplace, ensuring intuitive, trustworthy, and high‑performing product interactions
- Influence senior stakeholders and cross‑functional leaders, driving alignment on strategy, trade‑offs, and execution across the broader product ecosystem
Skills
- B2B App Store background required
- Experience in product management
- Ability to own the end-to-end vision, strategy, and roadmap for the expert-contributor product ecosystem
- Experience leading product strategy for a dynamic, multi-sided marketplace
- Ability to build and optimize core marketplace features through structured experimentation
- Deep understanding of contributor and customer behaviors
- Experience partnering cross-functionally with Operations, R&D, Support, and GTM teams
- Ability to define, monitor, and act on critical marketplace KPIs
- Experience championing scalable systems, workflows, and product experiences
- Advocacy for exceptional user experience across both sides of the marketplace
- Ability to influence senior stakeholders and cross-functional leaders
Benefits
- Other rewards may include a variable plan and country specific benefits.
Company Overview
Company H1B Sponsorship