Note: The job is a remote job and is open to candidates in USA. Valon is building an AI-native operating system for regulated finance, focusing on mortgage servicing. The Staff Product Designer will lead the design for the Product Infrastructure team, enhancing the scalability and flexibility of Valon’s mortgage servicing platform.
Responsibilities
- Lead end-to-end design of foundational platform capabilities, reusable patterns, and our design system, enhancing usability and accelerating product development across the organization
- Contribute to product strategy, bringing a strong user-centered perspective and helping the team identify the most important initiatives to work on and why
- Drive deep user understanding through quantitative and qualitative research—serving the needs of mortgage servicing operators, deployment strategists, and technical teams alike
- Partner closely with cross-functional partners and other internal product teams to identify shared requirements and deliver generalized tools and systems that solve for broad use cases, reduce redundancy, and promote consistency
- Mentor designers and cross-functional partners, fostering a culture of collaboration and continuously raising the bar for product quality and craft
Skills
- 3+ years of product design experience, preferably in a D2C fintech environment
- A portfolio showcasing strong design fundamentals, systems thinking, and a user-centered approach to solving complex problems
- Track record of shipping and iterating on end-to-end product experiences, from concept to launch and beyond
- Ability to navigate ambiguity with confidence, bringing clarity and structure to evolving product spaces
- Excellent communication and organizational skills, with a collaborative mindset and attention to detail
- Familiarity with LLM/Generative AI tools
- Experience designing workflows, internal tools, or B2B SaaS products
- Familiarity with user research, usability testing, and data-driven design decisions
Benefits
- Competitive salary with a meaningful stake in the company via equity, and 401k plan
- We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
- We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient
- Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
- Quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
- Flexible paid time off, sick days, and 11 company holidays
- 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
Company Overview