Note: The job is a remote job and is open to candidates in USA. Humana is a leading healthcare services company focused on creating integrated and differentiated experiences for patients. The Market Executive of Operations will oversee branch operations, ensuring compliance with regulations and developing strategic business plans to achieve financial goals.
Responsibilities
- Assigned to a specific market within the area, manages Branch Directors within the assigned market, including people leadership management
- Develops strategic plans, including growth strategies, budget adherence, and annual planning, achieving financial goals
- Reviews and analyzes assigned market conditions, competitors, and business volume
- Coordinates with Business Service Center for accounts receivable activities related to branch billing, payroll, credit, and data entry activities
- Partners with sales counterpart to ensure continued branch growth by expanding new and existing client base
- Partners with Clinical counterpart to ensure clinical operations and quality metrics meet or exceed KPI’s. Supports and ensures execution of performance improvement plans, as necessary
- May partner with Intake team, overseeing the process for referrals and pre-authorization/eligibility for the assigned area
- May oversee backfill for Branch Director and fill-in when Branch Director role maybe open
Skills
- Bachelor's degree in clinical (nursing, therapy), healthcare administration, business or related field required; including 3 years in Branch Director role generally required
- Strong people skills with ability to collaborate with cross functional teams
- Strong executive presence, leadership, and managerial skills
- Good organization and communication skills; a high level of emotional and engagement intelligence
- Drives organizational culture within assigned area and drives people development efforts
- Ability to coach, mentor and engage with Branch Directors and Weekend Managers
- 60- 90 branch in person touchpoints per year
- Travel approximately 50%
- Outstanding leadership and managerial skills
- Good organizational, interpersonal and communication skills
- Strong engagement, emotional intelligence, and executive presence
- Strong financial and business acumen with proven ability to create practical solutions to address business challenges
- RN and/or Clinician licensure, preferred
- 8 or more years of experience with multi-site healthcare operations preferred
- Experience with EMR and/or HIM Systems
Benefits
- Bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
- Medical, dental and vision benefits
- 401(k) retirement savings plan
- Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
- Short-term and long-term disability
- Life insurance
Company Overview
Company H1B Sponsorship