Note: The job is a remote job and is open to candidates in USA. ChanceLight Behavioral Health, Therapy, & Education is a rapidly growing organization with a social mission to offer hope. They are seeking a Human Resources Business Partner to provide HR partnership and employee relations support, helping leaders address people-related issues and strengthen manager capability.
Responsibilities
- Partnering with assigned leaders and business areas to provide practical HR guidance and employee relations support
- Regular travel in order to maintain appropriate onsite presence and support for all CA education program locations
- Handling mid-level to more complex employee relations matters involving manager coaching, performance management, conflict resolution, recurring issues, multi-step concerns, workplace investigations or higher operational impact
- Coaching managers on performance concerns, corrective action, documentation, communication, accountability and employee relations best practices
- Conducting or supporting workplace investigations, including planning, interviews, documentation, findings support and recommended next steps
- Providing guidance on ADA/accommodation matters, policy application, corrective action, performance management, employee concerns and workplace conduct
- Identifying employee relations trends and operational people issues and recommending practical solutions to assigned leaders and HR leadership
- Supporting employee experience, engagement, retention, culture and manager capability initiatives for assigned business areas
- Partnering with leaders on organizational changes, workforce transitions, new site support, restructuring support and other people-related operational needs
- Collaborating with HR Centers of Excellence, including Talent Acquisition, Benefits, Payroll, HRIS, Compliance, Training, and Legal to support consistent and integrated HR solutions
- Supporting implementation of HR initiatives, policy rollouts, manager training and employee communications
- Monitoring HR metrics, employee relations trends, turnover themes and manager support needs for assigned areas
- Escalating high-risk, legally sensitive, executive-level, enterprise-impact or complex matters requiring senior HR, Legal, CHRO or VP involvement
- Performing other duties as assigned to support HR department and organizational objectives
Skills
- High school diploma or equivalent with passage of basic skills test
- Minimum of five to seven years of progressive HR related experience required, including experience in employee relations, investigations, performance management, corrective action, ADA/accommodation processes, manager coaching and policy application
- Strong knowledge and understanding of applicable CA state licensure, certification, accreditation laws and employment regulations
- Hold currently or have the ability to obtain a valid CA state drivers license
- Strong business partnership, employee relations, manager coaching, investigation, documentation, communication, and problem-solving skills
- Ability to influence managers, identify trends, recommend practical solutions, and escalate high-risk matters appropriately
- Excellent verbal and written communication, interpersonal skills and ability to work collaboratively at all organizational levels
- Ability to assess complex employee relations matters, evaluate risk, identify appropriate next steps, coach managers, recommend practical solutions and determine when senior HR, Legal, CHRO or executive escalation is needed
- Bachelor's degree or higher in human resources, business administration or a closely related field of study preferred
- Licensed currently or in the process of obtaining a SHRM-CP, PHR, SHRM-SCP, SPHR or other HR related certification preferred but not required
- Prior experience supporting multi-site or multi-state operations highly preferred
- Prior experience in education, healthcare, behavioral health and/or another compliance-driven environment preferred
- Experience with HRIS, case management systems, reporting tools, dashboards and/or other HR related technology preferred
- Well-versed in the use of relevant technology including experience with computers, Microsoft Office Suite, database entry and basic office equipment
Benefits
- Comprehensive Medical, Dental and Vision Plans
- FREE Telehealth and Virtual Counseling Sessions
- FREE Health Advocacy Services and 24/7 Nurse Line
- Company Paid Life & Disability Insurance
- Company Paid Employee Assistance Program
- Flexible Spending and Health Savings Accounts
- Personal Protection Insurance Plans
- Cigna Healthy Pregnancies, Healthy Babies Program
- Legal Services Insurance
- Pet Health Insurance
- Accrual-based Paid Time Off
- School Hours and Paid Holiday Schedule
- Extensive Personal and Life Event Paid Leave Policy
- 401k Retirement Saving Plan
- Perks at Work Employee Discount Program
- Opportunities for Growth & Development
Company Overview