[Remote] Operations Analyst

Note: The job is a remote job and is open to candidates in USA. Stanley Black & Decker, Inc. is a leading tool company known for its innovation and commitment to quality. As an Operations Analyst, you will drive operational excellence by designing standard operating procedures, supporting project execution, and conducting financial analysis to enhance productivity and decision-making.

Responsibilities

• Designing and implementing standard operating procedures (SOPs) to improve productivity across the division
• Supporting the planning and execution of projects and strategic initiatives
• Delivering training and guidance to team members on operational processes and best practices
• Developing and maintaining efficient workflows to support operational outcomes and informed decision-making
• Enhancing internal and partner training programs by refining procedures, tools, and best practices
• Conducting financial analysis and preparing regular reports
• Managing and optimizing order processing and fulfillment

Skills

• 3–5 years of experience in customer service or operations roles
• Excellent verbal and written communication skills, with the ability to lead meetings and deliver presentations
• Advanced proficiency in Microsoft Excel, Word, and PowerPoint; experience with Power BI
• Experience with SAP/TCIC systems
• Strong analytical skills to identify process gaps and drive improvements
• Willingness to travel up to 20% as required

Benefits

• Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off and tuition reimbursement.
• Discounts on Stanley Black & Decker tools and other partner programs.
• Medical, dental, life, vision, disability,401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.
• Discounts on Stanley Black & Decker tool sand other partner programs.
• Paid Time Off, including paid vacation, holidays & personal days
• Retirement benefits
• Discount programs for many other vendors and partners
• Access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Company Overview

For the builders and protectors, for the makers and explorers, for those shaping and reshaping our world through hard work and inspiration, Stanley Black & Decker provides the tools and innovative solutions you can trust to get the job done—and we have since 1843. It was founded in 1843, and is headquartered in New Britain, Connecticut, USA, with a workforce of 10001+ employees. Its website is https://www.stanleyblackanddecker.com.

Company H1B Sponsorship

Stanley Black & Decker, Inc. has a track record of offering H1B sponsorships, with 26 in 2026, 78 in 2025, 71 in 2024, 74 in 2023, 117 in 2022, 121 in 2021, 98 in 2020. Please note that this does not guarantee sponsorship for this specific role.