Note: The job is a remote job and is open to candidates in USA. ESP Global Services is a provider of customized 24/7 Global IT support solutions, and they are seeking a motivated Sales Development Representative to join their growing team serving the aviation industry. The role involves generating new business opportunities, building strong customer relationships, and supporting the sales process within a collaborative team environment.
Responsibilities
- Identify and connect with prospective customers through phone outreach, email campaigns, LinkedIn, referrals, networking events, and industry research
- Build relationships with organizations across the aviation ecosystem, including airlines, airports, MROs, FBOs, aircraft operators, and aviation service providers
- Qualify opportunities and schedule meetings with key decision-makers
- Learn about clients' business objectives and challenges
- Conduct discovery conversations to understand customer needs
- Present solutions that help improve operational efficiency, cybersecurity, technology performance, and business outcomes
- Partner with senior sales and technical teams to develop customer-focused solutions and proposals
- Assist with presentations, demonstrations, pricing discussions, and follow-up activities
- Help move opportunities through the sales pipeline from initial contact to close
- Maintain accurate records of customer interactions and sales activities within CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics
- Consistently follow up on opportunities and nurture long-term relationships
- Track personal performance metrics and contribute to team goals
Skills
- 1–3 years of experience in sales, business development, lead generation, inside sales, account management, or customer-facing roles
- Experience making outbound calls, prospecting, or generating sales opportunities
- Comfortable using LinkedIn, email outreach, and phone communication to engage prospects
- Strong communication and relationship-building skills
- Highly organized with the ability to manage multiple priorities
- Motivated by achieving goals and earning uncapped commissions
- Experience selling technology, business services, SaaS, telecommunications, or professional services
- Familiarity with CRM systems such as Salesforce, HubSpot, or Dynamics
- Interest in aviation, technology, cybersecurity, or managed services
- Bachelor's degree preferred but not required
Benefits
- Medical/Dental Insurance (including PPO)
- PTO time
- Commission (Monthly/Quarterly)
- Comprehensive training and mentorship
- Career advancement opportunities within sales and account management
- Collaborative team environment that supports professional growth
- Product and service training focused on managed IT, cybersecurity, and technology solutions
- Aviation industry education to help you understand our customers and their business challenges
- Sales methodology training covering prospecting, discovery conversations, qualification, and relationship building
- Weekly coaching sessions with sales leadership
- Call reviews and feedback designed to strengthen your communication and sales skills
- Shadowing opportunities with experienced sales professionals during customer meetings and presentations
- Access to sales tools, resources, and best practices that help accelerate your development
Company Overview