Note: The job is a remote job and is open to candidates in USA. Concord Technologies is a company that specializes in secure document exchange solutions for healthcare and financial organizations. They are seeking a Site Reliability Engineer to maximize the reliability of their production environments, maintain high availability infrastructure, and support development teams in ensuring secure and resilient operations.
Responsibilities
- Ability to offer insight and suggestions to improve existing processes or products, to proactively reduce risk of downtime and increase system stability
- Maintain an “automation first” (‘everything-as-code’) mindset while building and maintaining CI/CD pipelines, with a weekly production release cadence
- Work from a pre-prioritize work-item backlog, executing assigned work-items in an organized, efficient, and expedited fashion, without determent
- Create and maintain knowledgebase documentation, including operational runbooks, disaster recovery plans, and regulatory audit compliance evidencing
- Provide hands-on break/fix support and diagnostics, as part of a Cloud Infrastructure Reliability Engineering team, including the provisioning of new resources, managing after-hours releases to production, writing automation scripts and telemetry queries, as well as perform penetration testing with remediation effort ownership
- Ensures all operational requirements are met and documented prior to and during the execution of any release
- Document and maintain instructions for performing deployments to an environment
- Participate in regulatory compliance (HITRUST/SOC2/FedRAMP) evidencing for audits
- Interact with Research & Development, Product Management and Premium Support regarding all code defects, needed enhancements, and other potential cross-team initiatives
- Act as a resource to the development teams to aid with build and deployment activities
Skills
- 4+ years of experience in SRE or DevOps roles, including 2+ years in Azure Cloud
- Strong experience managing hybrid workloads and AKS clusters
- Expert in Azure Monitor, KQL, and distributed observability frameworks
- Leads implementation of Configuration-as-Code using Azure DevOps Pipelines
- Proficient in debugging across multiple languages (Python, JavaScript, C#, etc.)
- Experience with CI/CD deployment practices utilizing infrastructure as code(ARM/BICEP)
- Implements reliability engineering practices including SLOs, error budgets, and chaos testing
Benefits
- 401K plan w/ 6% company match (vests immediately)
- Flex-Time off + sick time
- 10 company holidays
- Full suite of health benefits (Medical, Dental, Vision)– employee only coverage covered at 100% (no employee cost). For employees + dependents, Concord covers 60% of premiums.
- Voluntary insurance options:
- + Pet insurance
- + Employee Life and AD&D
- + Spousal Life and AD&D
- + Child Life and AD&D
- Paid Parental Leave program
- Free unlimited ORCA card (Seattle area residents)
- Employee Rewards and Recognition through NectarHR
- Unlimited access to Udemy for Business
Company Overview
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