Role Overview
The Senior Program Manager serves as the regional owner for candidate travel delivery, ensuring alignment to the global operating model, policies, and service expectations while managing regional execution, escalations, and stakeholder coordination.
What You Will Do
Regional Program Ownership, Stakeholder Coordination, Workflow Monitoring & Exception Management, Escalation Management, Candidate Experience, Automation & Reporting Partnership, Capacity Planning & Business Reviews, Team Leadership & Development
Why It Might Be a Fit
7+ years of corporate travel account management, program management, or operations experience, 3+ years managing regional or multi-location travel programs, Strong knowledge of travel industry operations, policies, and automation platforms
Requirements
- 7+ years of corporate travel account management, program management, or operations experience
- 3+ years managing regional or multi-location travel programs
- Strong knowledge of travel industry operations, policies, and automation platforms
- Demonstrated experience with workflow management systems (e.g., Juno, Avenir) and data analysis
- Excellent interpersonal, communication, and problem-solving skills
- Ability to manage multiple priorities and work across time zones
- Advanced proficiency in MS Office (Excel, PowerPoint, Word) and CRM platforms
- Strong analytical and reporting capabilities
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