Note: The job is a remote job and is open to candidates in USA. Gong is a company leveraging AI to revolutionize revenue team operations. The Senior Consultant in Adoption Services will act as a strategic partner to customers, leading initiatives to optimize revenue processes and ensure the effective use of Gong's platform.
Responsibilities
- Lead discovery workshops to uncover business requirements, revenue process gaps, workflow opportunities, and adoption challenges
- Serve as a trusted advisor to customers, bringing revenue domain expertise, operational best practices, and AI workflow knowledge to every interaction
- Translate forecasting, pipeline management, coaching, and sales engagement practices into scalable platform strategies aligned to customer workflows
- Develop polished, enterprise-grade deliverables including strategic roadmaps, process maps, governance frameworks, and executive presentations
- Partner with customers to define business outcomes, map those outcomes to effective revenue workflows, and align Gong capabilities to maximise adoption and impact
- Help customers operationalise AI-powered workflows across forecasting, coaching, prospecting, and revenue execution
- Collaborate closely with Engagement Managers, Technical Architects, Product, Support, and Customer Success to deliver aligned customer outcomes
- Consult on change management, governance, and adoption strategies to support long-term scalability and sustainability
- Manage engagements to scope and timeline, proactively identifying and escalating risks where required
- Contribute to practice development by refining methodologies, frameworks, and consultative playbooks that support scalable growth across Adoption Services
Skills
- 6+ years of experience within a go-to-market organisation or consulting environment, with experience in forecasting, pipeline management, sales engagement, revenue operations, or revenue transformation
- Excellent cross-functional communication skills with experience working across technical, commercial, and operational stakeholders
- Comfortable working in fast-moving, ambiguous environments where methodologies, product capabilities, and operating models continue to evolve
- Proven ability to manage multiple workstreams simultaneously while maintaining strong attention to detail and execution quality
- Strong understanding of core revenue workflows including forecasting, prospecting, pipeline management, coaching, and sales execution
- Experience producing polished, enterprise-grade deliverables including presentations, process documentation, and strategic roadmaps
- Strong working knowledge of CRM systems such as Salesforce, HubSpot, or Dynamics
- Willingness to travel
- Bonus: Experience with Gong, Clari, Outreach, Salesloft, Apollo, or other revenue intelligence and sales engagement platforms
Benefits
- We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
- Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
- Mental Health benefits with covered therapy and coaching.
- 401(k) program to help you invest in your future.
- Education & learning stipend for personal growth and development.
- Flexible vacation time to promote a healthy work-life blend.
- Paid parental leave to support you and your family.
- Company-wide recharge days each quarter.
- Work from home stipend to help you succeed in a remote environment.
Company Overview
Company H1B Sponsorship